FAQ's
Remember.. These are Real Raw Food!
If my package was damage or lost who do I contact?
** We baked your goods! But we do use USPS help to deliver nationwide for claims after your tracking number is been checked after been ship, file a claim for any issues as packaged lost, box completely broken or destroyed or any issues that need delivery attention please file a claim to https://www.usps.com/help/claims.htm
How will my order arrive?
** Your order will arrive cool or at room temperature (we recommend refrigerating right away. After opening order for freshness- warm up when needed) since handcrafted and baked fresh all will be packaged carefully. Shelf life for items are over a week air sealed inside fridge (freezing recommended for cookies that won’t be eaten in that timeframe, if freezing and thawing no need to worry about them being in bad condition just thaw, warm and enjoy! for any question in your order please email evryingredient@gmail.com within 24 hours your order is recieved.
The ice in my package is melted and my product is cold or room temperature is that okay?
**The ice packs we use are meant to just keep the products relatively cool. We are shipping from Arizona so too much heat isn’t good for anything. They don’t need to arrive frozen. Just keeping them cool or room temperate is great. The products being vegan they don’t need special packaging.
Are Evry ingredient products mass produced like 99% of companies in the USA?
** Our Fuel is crafted different, since 2018 we are fueling all USA with the freshest baked goods made with superfood ingredients sourced in USA and shipped fresh to costumers doors all over USA. Mass production companies produce all goods with shelf lifes with over 3 years, due to preservatives and added ingredients making them able to sit in warehouse for 2-3 years, our baked goods are baked fresh daily and will be touching your home in a few delivery days, all orders are made to order recieved in order based in our nationwide demand. NO WEIRD PRESERVATIVES- NO INGREDIENTS YOU CANT READ - NO BS.
Can I return my package?
** Once you receive your package we highly recommend verifying all is in proper conditions before returning, once returning perishables your order is complete out of our hands, we do not refund perishables that have been handcrafted per order.
Can I cancel my order?
** Due to the nature of our business, the production schedule, and the items we need to have on hand to create Evry Ingredient, we are unable to cancel your order after it has been placed. This includes refunds. Our ordering process is a multi-step Handcrafted process, and designed purposefully to eliminate incorrect, or orders made by mistake. By submitting your order, you are agreeing to these terms, and understand these conditions.
Is each ingredient weighed before being baked?
** We ensure macro accuracy by carefully weighing each ingredient before baking. This helps maintain consistency in the nutritional content of each bite, since baking from 2018 we been fueling athletes, competitors, health fanatics and more, fresh eating is what we do! And our long term costumers love the benefit of it !
Is this Celiac safe? If I feel bad should I keep eating?
** WE DO NOT RECOMMEND for celiac high allergen costumer, we are highly proud to provide our goods for over 7 years with minimal issues in our operations but we work in a shared kitchen where machinery is safe.AVOID AT ALL COST if you feel certain way or get a reaction, ALL PRODUCTS HAVE A DISCLAIMER FOR COSTUMERS TO BE MINDFUL AND PROTECT THEIR WELL BEING.
Is this product recommended for a high allergen customer?
** We are highly proud to have minimum amount of issues with allergens and cross contamination but our NUMBER 1 PRIORITY is our costumer. All items have a disclaimer for our guest safety to ensure that high allergen people are aware that we use a share production center where machinery is share. WE DO NOT RECOMMEND TO HIGH ALLERGEN CLIENTS , please be mindful with health avoid at all cost in order to protect your well being.
Mold in your order?
** Fresh organic products are used here and baked fresh is what we do, most factory bars and snacks use chemical preservatives calcium propionate and tert-butylhydroquinone (TBHQ) all cancer causing ingredients. We take pride to bake each order and ship to you but fresh food does go bad if handled wrong. -Do not leave your order sitting for days after been shipped, as soon order arrives please check tracking/ expect order and refrigerate immediately after been delivered. -If any products seem to have clear mold please set aside take a picture(24 hours within getting shipment for us to review any errors) -Email to Evryingredient@gmail.com We are here to make your order right please help us follow this guidelines to ensure you a happy experience with us.
Order Transit Times?
** Once an order is received we handcraft the order in 2-3 handling days depending on overall company demand , this is not a mass produced product like 99% of bars in the market -Big orders will take time as we do not use mass factory equipment to make thousands of this products (for priority orders contact us via instagram, or email to add a note to order optimization for delivery) -Packaging and creating label (email will be sent to you, make sure your junk is checked for you to have an idea which day order will arrive ) -We ship daily dozens of orders, please know that we are serving all U.S.A., and our demand only grows, is highly recommended to order in time (Next day shipping to your door, does not exist) -Handling 2-3 days (shipping 2-3 days (USPS/ UPS shipping) CHECK EMAIL for updates Disclaimer: All orders will be shipped in order received, times are not guarantee due to high demand of products, highly recommended to order beforehand and communicate priority orders.
After missing a delivery/shipment , do I get a free reshipment?
** No, all orders that are return to sender (Evry Ingredient) is considered a missed delivery, that will move into our Redelivery department to review your order and will communicate what is cost for reshipment and redelivery (USPS) fee. We have no control over wrong information typed at checkout or not accepting packages once shipped. NO REFUND IN PERISHABLES.
What is the shelf life of the products?
** Meal bar cookies 6 - 8 days in sealed container inside fridge, On the countertop 4 - 5 Days, Frozen 4 - 6 months in sealed container Keep off direct sunlight, storage in fresh area or fridge. Nationwide shipping: Recommended to refrigerate as soon as shipped please follow guidelines. Local delivery: please freeze for longer shelflife once delivery arrives. Warm in microwave for 30 seconds or 350* oven for 10 minutes for freshness.